We're so confident that you will love the products you buy from us that we offer a full 30-day quality satisfaction guarantee! This 30 days starts the day the product is delivered.
If the product is defective or otherwise different than ordered on our site (wrong color, wrong product, wrong size), we will cover return S/H costs, and will send a replacement product or refund at no additional cost to you.
If the product is functional and as promised, but you would still like to return/exchange the product, we will do so, but return S/H (inc. Customs Duties/Tax) costs will be covered by you.
To be eligible for a return in this case, your item must be unused and in the same condition that you received it (original packaging).
Once your return is received and inspected, we will send you an email to notify you of either refund or new item shipped!
- Refund can take 5-10 business days to show up in your account (depending on your bank/credit card)
- Clothing items include a sizing guide in the product description to make for easy size choices. Returns cannot be given in cases where customers have not read or have misread the size guide.
- Items bought using either a discount code or with a blue "Sale" icon on product image cannot be returned or exchanged unless, upon delivery (within 48 hours), the product is defective or not as described.
We don't bite!
Drop us an email (firstname.lastname@example.org) if you have a question or concern about returns. Though we generally follow the above policy, talk to us and we will make any reasonable accommodations we can to help you!